Returns and Exchanges
All necklaces and bracelets created using our charm bar are final sale.
All other purchases are eligible for return within 5 days of receiving the order. Email us at info@itsespeciallylucky.com with your order number and reason for return to begin this process. If you received a damaged item, please include a photo. Please note that sometimes we mark things as final sale and these items are not eligible for refund or store credit.